Hellcasie (hereinafter referred to as "we", "our", "us"), the owner of the website Hellcasie.com (hereinafter referred to as "the Site"), is committed to protecting your data and safeguarding your personal information in accordance with the laws of the Republic of Moldova, as well as in compliance with international data protection standards, including the General Data Protection Regulation (GDPR) and other applicable laws.
This Privacy Policy outlines the data we collect, how we use it, your rights, and how we protect your information.
1. Collection and Use of Personal Data 1.1. What Data We CollectWhen you use the Site or register for our paid plans, we may collect the following types of data:

• Personal Data: Name, surname, date of birth, email address, phone number, payment information (when subscribing).
• Technical Data: IP address, browser data, operating system, devices used to access the Site, location data (if applicable), session data (time, date of visits, pages you visited).
• Interaction Data: Information about how you interact with content, including views, clicks, and engagement with ads on our site.

1.2. How We Use Your DataWe use the collected data for the following purposes:

• Providing services, including account creation and management, content delivery, transactions, and customer support.
• Improving the quality of our Site and user experience.
• Sending informational and promotional materials, including updates, news, offers, and other notifications.
• Analyzing user activity to improve content, advertising, and services.
• Complying with legal obligations and fulfilling contractual obligations related to our business.

2. Disclosure of Data to Third Parties 2.1. When We Disclose Your DataWe may share your data with third parties in the following cases:

• Service Providers: We may share your data with third-party companies that provide services to us (e.g., payment systems, hosting platforms, customer support). These companies only have access to the necessary information and are obligated to use it solely for performing their functions.
• Legal Requirements: We may disclose your data in response to requests from governmental authorities, court orders, or if required to protect our rights or prevent fraud.

2.2. Do We Sell Your Data?No, we do not sell your personal information to third parties.
3. Data ProtectionWe take reasonable measures to protect your personal data from unauthorized access, loss, or alteration. We use modern security technologies, such as data encryption during transmission via the internet (e.g., through the HTTPS protocol).
However, we cannot guarantee the absolute security of data transmitted over the internet.
4. Data RetentionWe retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including fulfilling contractual obligations and complying with legal requirements.
If you wish to delete your data, you can contact us using the contact details provided below.
5. User RightsUnder applicable laws, you have the following rights:

• Right of Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You can update or correct your data if it is inaccurate or incomplete.
• Right to Erasure: You can request the deletion of your data at any time.
• Right to Restrict Processing: You can request the restriction of processing your data in certain cases.
• Right to Data Portability: You can request the transfer of your data in formats that are easy to use in other services.
• Right to Object: You can object to the processing of your data in certain cases, including for marketing purposes.

To exercise your rights, please contact us using the contact details provided below.
6. Use of CookiesWe use cookies and similar technologies to enhance the Site's functionality, analyze visits, and provide personalized content. You can configure your browser to refuse cookies, but this may affect the functionality of the Site.
For more information on how we use cookies, please refer to our Cookie Policy.
7. Data Transfer Outside the Republic of MoldovaIf you are located outside the Republic of Moldova, your information may be transferred and processed in countries where our servers are located or where our service providers operate. We take measures to ensure that your data is processed in compliance with data protection laws.
8. Changes to the Privacy PolicyWe reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with the date of the last update. We recommend reviewing this page periodically to stay informed about how we protect your privacy.
9. Contact InformationIf you have any questions or requests regarding this Privacy Policy, please contact us:

• Email: support@hellcasie.com
• Phone: +373 604 600 51
• Address: Strada Alexei Mateevici 68/1, Stăuceni, Moldova

Last Updated: 01.04.2025